Unified Communications by Panasonic
Boost the productivity of your UK business with Panasonic software
Unified Communications (UM) blends real-time services such as IP telephony and video conferencing with non real-time services such as voicemail, email, SMS and fax.
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It's a powerful concept that delivers a unified user interface and user experience across different devices and media. Telephone Systems (UK) and Panasonic Unified Communications products help you enjoy the benefits:
- Increased productivity
- Reduced communication response times
- Business process integration
Helping businesses of all sizes
Unified communications helps organisations like yours to streamline information flow and make data easier to use:
- Human delays are reduced
- Customers enjoy enhanced service delivery
- Your business saves (and makes) money
There are environmental benefits too, in the form of reduced business travel and a smaller carbon footprint.
Panasonic is a leader in unified communication productivity software. Their flagship application is the Communication Assistant productivity software suite. This integrates with Panasonic phone systems, your voice mail systems, computer telephony and call recorders.
Streamlining your business processes
As more UK businesses abandon desktop environments, more employees go mobile. They work at different offices, from home and on the road. Every day, Panasonic applications help them stay close to customers and suppliers with simpler business processes that are available anywhere.
The Panasonic Communication Assistant productivity software suite
The Panasonic Communication Assistant productivity software suite is a highly intuitive unified application. It combines point and click telephony with presence, availability, Microsoft Outlook® integration, visual voice messaging and collaboration tools. The result? Simpler, more efficient business telephony in two environments:
- Server-less environments (for single-site small and medium organisations)
- Server-based environments (multi-site organisations with up to eight locations).
Features and benefits
The features of the Panasonic Unified Communications Communication Assistant productivity software suite include these:
- View real-time availability and presence
- Dial contacts visually
- Check presence across multi-site networks
- IP Softphone options for your remote workers
- Desktop customer relationship management (CRM) Integration (TAPI Based)
- Visual Access to common functions
- Dockable feature toolbar
- Unified Messaging capability with Voice Mail Assistant (VMA)
- Microsoft Outlook® Integration
- Chat / Instant Messaging
- Fully Searchable call history
- Supports lightweight directory access protocol (LDAP)
- Thin Client Environment Support
The benefits include these:
- Ease of use with simple, intuitive GUI design, easy settings and customisation
- Increased business productivity
- Enhanced customer satisfaction
- At-a-glance call history and staff availability
- Convenient integration with other business productivity applications
Words can't do Unified Communications full justice – arrange a demo today
A webpage can't do full justice to the power of Panasonic Unified Communications. Seeing's believing, so contact us now to arrange your personal demonstration.